Monitor
Employee, Sales, Marketing & Customer Service Management System
Using this software will allow you to monitor without them knowing
that it’s installed. Even the best Internet and Spam filters can't
block 100% of the potentially harmful, offensive, or pornographic content
on the Internet. With PC Bloodhound, you can review all chat and email
messages, all websites visited, and even see actual screen shots of
the computers activity.
Even employee’s valuable time, they spend TWICE as much time
surfing the Internet at work than they do at home. With an average hour
per day online, 5 employees paid $10 per hour would cost your business
$13,000 per year in wasted wages that could be used.
BP-WakeForest Lion is a powerful software supervision and enforcement
tool to ensure that your company resources are being used as intended
and to protect your business from Internet threats.
What is CRM?
CRM stands for Customer Relationship Management. It is a strategy used to
learn more about customers' needs and behaviors in order to develop stronger
relationships with them.
What is the goal of CRM?
The idea of CRM is that it helps businesses use technology and human resources
to gain insight into the behavior of customers and the value of those
customers. If it works as hoped, a business can:
• provide better customer service
• make call centers more efficient
• cross sell products more effectively
• help sales staff close deals faster
• simplify marketing and sales processes
• discover new customers
• increase customer revenues
We've invested a lot of time and money
in product development to ensure your company delivers exceptional customer
experiences and achieves outstanding business results and complete monitoring
system.
Deliver better customer service and reduce costs. Our
application helps the organization deliver faster, more satisfying services
while reducing the cost of customer service. With superior easy to use
and none complicated application to learn. We are the only company that
offers one solutions from employee monitoring to customer relations to
ensure a better control and making the business concentrate on growing.
Features:
1) All features of the DOVE version are included in this
version.
2) Provide "one-and-done" service request handling
3) Manage, synchronize, and coordinate customer interactions across all
channels
4) Deliver exceptional customer service experience while generating additional
sales
5) Resolve service issues faster
6) Provide seamless, end-to-end service delivery
7) Increase efficiency and effectiveness with automated service routing
8) Complete Instant Messaging without interrupting a user while helping
another customer.
9) Improved employee satisfaction
10) Reduce support costs
11) Provide your field technicians with customer, site, asset, parts, and
daily work order information
12) Enable employees or departments for dynamic real-time updates while
roaming in and out of wireless network coverage using their mobile phones.
13) Single user interface for CRM and contact center
14) Unified voice, voicemail, and email management
15) Consistent, repeatable, and efficient management of incidents
16) Retain high-value customers
17) Access all information via mobile phones, such as: Appointments, Important
Task, Contact information.
18) No Synchronization or technical software knowledge to use the software.
19) Very easy to use.
Major Features:
1) All online access
2) Mobile Phone or Laptop with no installation required.
3) No Software to manage
4) Exportable information to any application.
5) Fast & Easy to manage information.
6) Free Technical Support & Training.
7) Affordable from small, medium and large businesses
How it Works
System Flowchart
Licensing
$750.00/month.
Set Up Fee
Any additional user is $35.00/month
or if you have more than 10 please contact us for bulk pricing.
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